Everything You Need to Know Before Visiting
1. When should I book?
For popular experiences like the Inca Trail, book at least 6 months in advance due to limited permits viaincatravel.com. For train-based tours or general visits to Machu Picchu, reserving 2–3 months ahead ensures availability, especially between May and September.
2. What permits or tickets do I need?
- Machu Picchu entry (choose from Circuit 1 or 2, depending on availability)
- Train + bus tickets
- Huayna Picchu or Machu Picchu Mountain passes (limited, must be reserved early)
All are linked to your passport, non-transferable.
3. What’s the best way to get there?
Options include:
- Classic train tours (1‑day or 2‑day, with night in Aguas Calientes)
- Panoramic trains (Vistadome or Luxury)
- Trekking routes (Inca Trail, Salkantay, Lares – require early booking and physical readiness)
4. Is altitude sickness a concern?
Yes. Machu Picchu is at ~2,430 m. Allow 2–3 days in Cusco before your visit to acclimatize, drink plenty of water, and take it slow. Over-the-counter altitude tablets (e.g., acetazolamide) can help — consult your doctor.
5. What should I pack?
See our detailed packing list, which includes:
- ID & printed tickets
- Waterproof jacket, sun protection, comfy shoes
- Water bottle (1 L+), snacks, medication, rain protection
6. Can I cancel or change my booking?
Check our cancellation policy at 20 days before tour date. No free cancellations, but you may transfer your reservation. Some fees may apply.
7. Is Wi‑Fi or mobile service available?
- Aguas Calientes has limited Wi‑Fi & mobile coverage
- Machu Picchu site has very limited cell service bring a power bank
8. Can I hike Huayna Picchu or Machu Picchu Mountain?
Yes, with separate permits required. Spaces are limited, and availability depends on early booking.
9. When is the best time to visit?
- May–September offers dry weather and clearer views
- April and October are shoulder seasons fewer crowds, though rain is possible
For sunrise at the Sun Gate (Inti Punku), expect around 30 minutes uphill from the ruins.
Final Tips
- Be at the checkpoints 15–20 minutes early
- Stay respectful: no drones, littering, or eating inside sacred zones
- Lodging in Aguas Calientes is optional unless you’re on a 2‑day tour
- Your passport must match all tickets
